Latest posts

Artificial intelligence

Traditional chatbot vs. AI-Powered chatbot in Customer Service

5 months ago

Customer Service

Black Friday is a test for christmas

5 months ago

Artificial intelligence

AI and content creation: the case of Wikipedia

5 months ago

Artificial intelligence

Open-source AI is the promise of the future.

7 months ago

Artificial intelligence

Maturity of AI Usage

8 months ago

Artificial intelligence

AI in the Age of Productivity

9 months ago

Customer Service

Customer service is also sales

9 months ago

Customer Service

Opt-in on WhatsApp: transparency and engagement that build trust

10 months ago

Marketing

The Black Friday lead is too expensive to waste on poor customer service

10 months ago

Customer Service

The invisible cost of poor customer service

11 months ago

Is Humanization in Automated Customer Service Important?

12 months ago

Artificial intelligence

Knowing the tool, AI can be applied to everything

12 months ago

Artificial intelligence

The end of the AI trend

12 months ago

Marketing

The Impact of Attentive Customer Service on Sales

12 months ago

Marketing

The Future of consultative selling: instant answers, no pauses, no excuses

last year

Marketing

Understand once and for all: AI is a tool!

last year