Latest posts
16 posts
Artificial intelligence
Traditional chatbot vs. AI-Powered chatbot in Customer Service
7 months ago
Customer Service
Black Friday is a test for christmas
7 months ago
Artificial intelligence
AI and content creation: the case of Wikipedia
7 months ago
Artificial intelligence
Open-source AI is the promise of the future.
8 months ago
Artificial intelligence
Maturity of AI Usage
9 months ago
Artificial intelligence
AI in the Age of Productivity
10 months ago
Customer Service
Customer service is also sales
11 months ago
Customer Service
Opt-in on WhatsApp: transparency and engagement that build trust
11 months ago
Marketing
The Black Friday lead is too expensive to waste on poor customer service
12 months ago
Customer Service
The invisible cost of poor customer service
last year
Is Humanization in Automated Customer Service Important?
last year
Artificial intelligence
Knowing the tool, AI can be applied to everything
last year
Artificial intelligence
The end of the AI trend
last year
Marketing
The Impact of Attentive Customer Service on Sales
last year
Marketing
The Future of consultative selling: instant answers, no pauses, no excuses
last year
Marketing
Understand once and for all: AI is a tool!
last year