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Bring every channel into an organic chatbot and manage team support in one platform.
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From small businesses to large operations, companies scale customer service with selfless.chat.
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MULTI CHANNEL
Manage WhatsApp, Instagram, website and more in one place
With the bot and with human agents, selfless.chat keeps every channel together so no customer is left waiting.
EXPLORE MULTI CHANNEL →Take control
at any moment
Define when the bot should route a conversation to a human and manage multiple agents in one account.
EXPLORE MULTI AGENT →An organic chatbot with your business knowledge and personality
EXPLORE CHATBOT →★HEINEKEN
how much is heineken?18:13
Trigger calledProduct search
18:13I have several Heineken options here. Which one do you need: cans, long necks, returnable bottles or keg?18:13
cans and long necks18:14
For Long Neck, I have 250ml and 330ml available.
For cans, I have 350ml and 473ml today. The smaller 269ml can is out of stock.
To give you the right prices, tell me which volumes you prefer.18:14
Trigger calledPrice search
18:17Because we work with closed boxes, I need to adjust the quantities a little.
The 350ml can is R$ 4.81 per unit. Should I set 8 packs (96 units) or 9 packs (108 units)? The 250ml long neck is R$ 4.41 per unit. Do you prefer 2 boxes (48 units) or 3 boxes (72 units)?18:17
send 9 packs of cans and 3 boxes of long necks18:19
Trigger calledSales opportunity search
18:19Done. 9 packs of 350ml cans and 3 boxes of 250ml long necks are reserved.
I also saw you usually buy 2 boxes of Heineken 600ml returnable bottles per month and have not bought them for a month. Want to restock?18:19
◉PODIUM TIRES
Do you have used 175/65 R14 tires?09:00
Trigger calledProduct search
09:00We only sell new tires. For 175/65 R14, I have the Pirelli P400 Evo TL 82H.09:00
Is it good for city driving?09:01
Trigger calledTechnical comparison
09:01Yes. It is a good urban option: tubeless, cost-effective and durable for daily driving.09:01
Can you reserve 4 units?09:02
Trigger calledSales opportunity
09:02Done. I reserved 4 Pirelli P400 Evo units for you.
I also saw your last tire purchase was 8 months ago. Should I include alignment and balancing?09:02
Yes, include it09:03
Perfect. I reserved the tires and added alignment + balancing as suggestions in the quote.
If you prefer, I can send the checkout link now and schedule installation.09:03
✚FARMA E FARMA
Which sunscreen would you recommend for anti-aging?09:47
Trigger calledProduct search
09:47Look for UVA/UVB protection with antioxidants, hyaluronic acid or vitamin C. They help prevent signs of aging.09:48
Which brand would you recommend?09:49
Trigger calledBrand recommendation
09:49La Roche-Posay, Vichy and Neutrogena usually have good options. The best choice depends on your skin type.09:49
My skin is oily09:50
Trigger calledProfile filter
09:50For oily skin, I would choose a gel cream or dry-touch texture. I have high-SPF options with fast absorption and a shine-free finish.09:50
Can you separate both?09:51
Of course. I will separate one dry-touch option and one with vitamin C.
That way you can compare price, texture and benefits before choosing.09:51
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